Category Archives: Support

Having Problems Mapping a Network Drive?

This isn’t just for FOCUS, but it is a common problem having to do with not being able to Map a network drive and receiving a windows error code 0×80070035.

This happens when you have a share on a server that you are trying to map to and get the windows error code 0×80070035.

This is a two step check

Step one – Modify the Network Adapter

  1. Press Windows + R on the keybpard, and type control panel in the search box and then press Enter.
  2. Click View network status and tasks under Network and Internet.
  3. Click Change adapter settings in the left pane.
  4. Right-Click on the connection and choose Properties.
  5.   Click “Internet Protocol (TCP/IP) Version 4” in the list.
  6. Click Properties, and then click Advanced.
  7.  On the Advanced TCP/IP settings windows, go to “WINS” tab.
  8. Under NetBIOS setting, click “Enable NetBIOS over TCP/IP”, and then click OK.

Step Two – Try Mapping the Drive with the Drive IP address

If trying to map a drive with a name and you have no success, try mapping the drive with the ip address instead.  Ie

\\DRIVENAME\SHAREDFOLDERNAME – may not work

\\192.168.0.118\SHAREDFOLDERNAME – which should work

Preview URLs before you click the Link

Running multiple blogs, I am always nervous about people who leave links to their websites.  I am ESPECIALLY nervous when those links are the abbreviated URLs.  There is a way to “preview” this non-descript links before actually clicking on them, though.  Although this still does not guarantee safety, it is at least a road bump.

Bitly – after the link http://bit.ly/1dB7AsR just add a “+” so the preview is at http://bit.ly/1dB7AsR+

goo.gl – after the link http://goo.gl/anEIeU just add a “+” so the preview is at http://goo.gl/anEIeU+

TinyCC – after the link http://tiny.cc/gkiebx just add a “~” so the preview is at http://tiny.cc/gkiebx~

TInyURL – in front of the link http://tinyurl.com/mebwphj you can add preview – ie http://preview.tinyurl.com/mebwphj

A safety feature TinyURL has is that you can always default a preview by enabling the preview directly from their site at http://tinyurl.com/preview.php.

Twitterhttp://t.co – a product that is strictly for tweets!  They check all URLs against potential unsafe links.

Ow.ly  – http://ow.ly/tGslQ is the shortened link, but having problems finding out out to preview without one of the consolidaters listed below.  However, one of the nice features about Ow.ly is that it goes through a verification step before creating your URL just to make sure it is not a bot doing the dirty work.

If you want a one stop check for short URLs, you can check out this website . . . it should detect and preview most of the popular ones http://checkshorturl.com/ which uses http://pagekeeper.com to check sites.

I am sure there are a dozen more url shortners . . . I will search more and consolidate here.

 

Focus Launches Online Support Pages on Redesigned Website

FOR IMMEDIATE RELEASE

Contact: Les Abeyta, President
Focus Software Development, LLC
Les.Abeyta@FocusSoftDev.com
760.683.9760

Focus Launches Online Support Pages on Redesigned Website

Oceanside, Calif., (February 10, 2014) — Focus Software Development, LLC, a timeshare marketing and sales C​RM, has redesigned its website and added interactive support pages to allow its growing client base easy access to information that will help them run a successful business.

“Making life easier for FOCUS clients is our goal, and the ability to easily share knowledge through interactive documentation is a proven way to accomplish that,” FOCUS President Les Abeyta said.

As anybody in the timeshare industry knows, documentation is hard to come by. Even when it is done, it’s often incomplete and difficult to follow — shared haphazardly on Post-It notes or filed away in standard-operation-procedure folders or lost in pages of emails. Only a select few have access to these communications, so there are often gaps of knowledge throughout the company. In addition, when employees leave, important knowledge often leaves with them, which can put timeshare business owners in a difficult spot.

FOCUS solves these problems with informative online support pages, available at http://focussoftdev.com/focus-client-support-pages/. Here, you’ll find useful tips and guidelines that will set you on the right course to build a sturdier timeshare business that is primed for sustained success. Among the many topics covered on FOCUS’ support pages are “Best Practices,” “Do’s and Don’ts” and “Field Definitions.”

One of the notable benefits of the FOCUS support pages is that they’re open for teams at different companies, so anyone with access can comment, share tips or answer questions. This leads to faster, more efficient problem-solving and better planning for future growth.

About Focus Software Development

Focus Software Development, LLC, is a timeshare marketing and sales CRM with the small to midsized developer in mind. To learn more, visit http://FocusSoftDev.com or email info@FocusSoftDev.com

FOCUS Starts Work on New Support Pages

We all know that documentation in any timeshare software is hard to come by.  Programmers are so focused on making sure the program runs correctly, that very little of the functionality is documented formally.  We pass functionality by showing the users or on Post-it® Notes or pages and pages of emails that only a select few get to see.

And as employees turn over, a lot of that  knowledge leave with them if proper Standard Operating Procedures are not documented.  Gaps of knowledge are at complete risk when employees leave.  Or the opposite happens . . . you have an employee that is with you forever and they know everything about your system, you are afraid to let them go because your held captive by their knowledge.

FOCUS is making an attempt to turn that tide.  Support pages will be made available on http://focussoftdev.com/home/focus-support-pages/.  These pages will guide the new and existing clients on “Best Practices”, “Do’s and Don’ts”, “Field Definitions” and more.  In addition to this, these pages are open for teams at different companies to comment and add their tips on a screen, report, or general best practices.  As these comments come in, they will get added to the support page documentation for everyone to see.

Making life easier for FOCUS clients is our goal.

Supporting our clients with better interactive documentation will help everyone in the long run.  After all, we don’t operate in a bubble.

At the end of the day, everything we do is to help create happier Timeshare and Vacation Club owners